Answer the Call.

Make an Impact.

When emergencies happen, first responders rely on YOU. Are you ready to make a difference?

A Career That Makes a Difference.

Be the critical link in public safety. Work in a high-tech environment with a strong team behind you.

Chagrin Valley Dispatch (CVD) is the largest dispatch center in Northeast Ohio, providing emergency communication for multiple agencies. If you're looking for a rewarding career where you make a real impact, this is it. Our team is the heartbeat of public safety, ensuring police, fire, and EMS get the information they need fast.

Start Your Career at CVD

The Benefits of Becoming a Dispatcher at CVD

When you join Chagrin Valley Dispatch, you’re stepping into a rewarding, stable, and dynamic career where your work makes a difference. We don’t just hire dispatchers—we train and support them for success from day one. Our team works together to ensure that every dispatcher has the tools, resources, and technology to handle emergencies with confidence.

Here’s what you can expect as part of the CVD team:

✅ Paid Training That Prepares You for Success
✅ Competitive Salary & Benefits That Support Your Future
✅ Work With the Latest Public Safety Technology
✅ Opportunities to Grow Your Career & Take on Leadership Roles

Start Your Career at CVD

Step Into the World of Dispatching

Every second counts. Dispatchers are the first connection between emergencies and help. Watch our dispatcher, Savannha, share what it’s like to be the voice that guides first responders.

In this video, Savannha walks through what a typical shift looks like—from taking emergency calls to relaying critical information to first responders. With behind-the-scenes footage, you'll get a real sense of the teamwork, focus, and problem-solving that goes into every call. If you’re curious about what it takes to be a dispatcher, this video will give you an authentic look at the role.

Helping First Responders. Supporting Communities.

Dispatchers don’t just answer calls. They coordinate emergencies, direct first responders, and provide life-saving instructions when every second matters. Hear from police and fire chiefs about the impact of CVD dispatchers and see how dispatching plays a vital role in the public safety process.

Training That PreparesYou for Success

Our 5-week paid training academy gives you the skills and confidence you need to succeed as a dispatcher. Whether you have prior experience or are starting fresh, we provide hands-on instruction to ensure you’re fully prepared for the fast-paced world of emergency communications. You’ll learn:

Radio & emergency communication skills
How to use state-of-the-art dispatch technology
Real-life emergency response coordination

Watch the video to see what’s involved in CVD’s training program. Hear from one of our lead instructors about what to expect, and get insights from a recent recruit on their experience in the academy.

A Schedule That Fits Your Life

Our 12-hour rotating shifts give you:

More days off per week
Built-in long weekends
A fast-paced, engaging work environment

While shift work isn’t for everyone, many of our team members appreciate the flexibility it offers. Instead of a traditional Monday-Friday schedule, you’ll work in rotating blocks, giving you weekdays off to run errands, schedule appointments, or enjoy extra time with family while others are at work.

Check out the video for a firsthand look at how our dispatchers balance their work schedules with their personal lives. You’ll hear from current team members about the benefits and challenges of shift work, how they support each other, and what it’s like to be part of a close-knit team that looks out for one another.

Your Journey Starts Here

Ready to take the next step? Our application process is straightforward and designed to help you understand if dispatching is the right fit for you. From submitting your application to experiencing an observation shift, we’ll guide you every step of the way. If you’re looking for a rewarding career where you can make a real impact, we encourage you to apply today.